What is the quickest and easiest way to get all my A/Z Plan questions answered?
Call Our Interent Team ,  1-888-825-3023 or visit our contact form  and submit your information.

If the A/Z Plan isn't right for me, what are my options?
The X-Plan also opens opportunities to non-family members who are strategic
Ford Partners.  Ford also have many other incentive and financing programs you may want to explore with Our Interent Team ,  1-888-825-3023 or contact form.

May the participant purchase or lease?
Yes. You can purchase or lease any qualified vehicle in the New Vehicle Purchase Plan provided you are a qualified participant.  Purchase financing may be obtained at your discretion from any source. But all Ford, Lincoln, and Mercury leases must be executed through Ford Credit's Red Carpet Lease.

Are there restrictions on model years eligible?
Yes, prior model year vehicles are only eligible through March 31st of the current model year.

How long do participants have to keep an "A/X/Z" Plan vehicle?
You must keep an "A" Plan vehicle in your possession and registered in your name for at least six months from the date of purchase or lease.

Can I buy a used vehicle or dealer demonstrator on the "A/X/Z" Plan?
Not a used vehicle, however, a dealer demonstrator is eligible. Check with your Sales Consultant.

What if I'd like additional options on my vehicle?
Optional equipment installed by the dealership and after- market services provided by the dealership are not covered under the New Vehicle Purchase Plan. The dealership may charge any agreed- upon price for these items. Dealer- installed equipment or services, such as undercoating, must be individually listed and priced separately on the buyer's order and the New Vehicle Purchase Plan/ Red Carpet Lease Customer/ Dealer Agreement and Pricing Sheet.

Do I have the standard Ford warranty for my vehicle?
Each vehicle purchased or leased (Red Carpet Lease) will be covered by the same warranty and policy as those offered to retail customers.

Is a "document fee" or any other fees added? Is this allowed?
No. Fees for document preparation or similar administrative services are not allowed. The customer is responsible for all federal, state, and local taxes, license and title fees.

Are trade-in's allowed under these programs?
Yes, however trade-in allowances are not covered by this program. Dealerships should take extra time to explain the trade valuation process, as some plan customers believe that trade valuations are unfair.

How long are these programs in effect?
There is no effective expiration date, however, Ford Motor Company reserves the right to modify the program, remove eligibility, or cancel the program at any time.

How do I know which plan I'm eligible for?
Please read the outlined details of the A/X/Z Plans. Click Here or call Our Interent Team 1-888-825-3023

Are participants eligible for other incentives?
Yes, for most. A/X/Z-Plan participants are eligible for all public incentives and many incentives normally paid to the dealer. There are some special offers that are not compatible with this offer. Participants are encouraged Southway Ford to best determine which incentives they are eligible for.

Are Plan participants eligible to receive dealer cash?
Yes, if the dealer cash is a flat pay, the full amount must be passed along to the participant. In the case of a stair-step program, there is typically an A/Z-Plan flat pay amount.

How do participants obtain a PIN?
Click Here or call Our Interent Team 1-888-825-3023

How long is a PIN good for?
PIN's remain active for 12 months from date of issue.

What if the PIN provided doesn't work?
The participant may obtain a forgotten or verify their PIN by logging onto the web site where it was obtained, or by contacting the call center. In either case, it is necessary to reference the participant's name and Social Security Number.

Can a vehicle be obtained for my business or for another person?
No, vehicles must be titled and registered in the eligible participant's name for a minimum of six months. Certain Family members may be eligible for A/Z-Plan

Are customers who recently purchased or leased eligible for the program?
No, This special pricing offer is only available when a customer identifies himself or herself as a participant and provides a PIN prior to completing the purchase or lease transaction. The program is not retroactive.